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Seamless Delivery & Secure Payment Options

At Ubiquiti Networks Kenya, we prioritize convenience and transparency for all orders. Whether you’re purchasing hardware for a small office or a large-scale enterprise deployment, our streamlined delivery and payment processes ensure a hassle-free experience.

The actual cost of delivery and delivery time of your order will be communicated once the product is packaged for delivery. Online price at checkout is price estimation. 
The estimation is done according to the good's weight and point of destination.
We deliver orders across Kenya and East Africa.

Delivery Services 

We offer fast, reliable shipping across Kenya and East Africa, with flexible options to meet urgent deadlines.

Coverage Areas:

    • Kenya: Nationwide delivery, including Nairobi, Mombasa, Kisumu, Nakuru, and remote regions.
    • East Africa: Uganda, Tanzania, Rwanda, South Sudan, and beyond (terms vary by location).
  • Shipping Options:
    • Express Delivery:
      • Nairobi: Same-day delivery for orders placed before 12 PM EAT.
      • Nationwide: 1–2 business days via trusted couriers.
    • Standard Delivery:
      • 3–5 business days for regional orders.
    • Local Pickup:
      • Collect your order directly from our Nairobi warehouse.
  • Order Processing:
    • Orders are processed within 24 hours of payment confirmation.
    • Tracking details provided via email/SMS once dispatched.

    • International Orders:

    • If your order total amounts to

    Ksh 250,000.00 or more,

    we will deliver your order within Nairobi and its environs for free

    Shipping methods

    Courier delivery
    You can also receive your order in our Pick Up Center

    Shipping via the most popular and trustworthy companies

    Payment

    Security Guarantee
    • All transactions are encrypted and PCI-DSS compliant.
    Pay upfront or when the courier delivers goods 
    Credit/Debit Cards
    Visa, Mastercard, and American Express (processed securely.
    Bank Transfers
    Direct deposits to our KCB/Equity Bank accounts.

    Regional USD/KES accounts are available.

    Enterprise & Government Orders:
      • Invoice billing with 30-day payment terms (subject to approval).
      • Purchase orders accepted for bulk deployments.
    Mobile Money
    M-Pesa: Instant payment via Buy Goods Till (XXXXXX).
    M-Pesa: Instant payment via Pay Bill (XXXXXX) Account:
     Airtel Money (Uganda, Tanzania), Tigo Pesa (Tanzania).

    Key Policies

    • Taxes & Duties:
      • Prices include 16% VAT for Kenyan orders.
      • International clients cover applicable customs duties.
    • Order Cancellations:
      • Requests accepted within 2 hours of payment (pre-dispatch).
    • Returns & Refunds:
      • 14-day return window for defective/unopened items (terms apply).

    Why Choose Ubiquiti Networks Kenya?

    ✅ Guaranteed Genuine Products: All hardware is Ubiquiti-authorized with a 1-year warranty.
    ✅ Real-Time Tracking: Monitor your order via SMS/email updates.
    ✅ Dedicated Support: Contact our team at [+254 XXX XXX XXX] or [support@ubiquiti.co.ke] for delivery/payment queries.
    ✅ Bulk Order Discounts: Competitive pricing for large-scale projects.


    Need Urgent Delivery?

    Call us to prioritize your order or schedule a pickup.

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